Paid Plan Subscription Terms & Conditions

These Subscription Terms & Conditions ("Subscription Terms") supplement and are incorporated into our Terms of Service and govern your purchase of a recurring Starter, Professional, Business, or Enterprise plan (each, a "Plan") from RD TechBridge, LLC ("RD TechBridge," "we," "us," or "our"). By submitting a Plan inquiry, signing a service agreement, or making a first payment, you ("Client," "you") agree to these Subscription Terms. In the event of a conflict between these Subscription Terms and your signed service agreement or Statement of Work ("SOW"), the signed agreement controls.

1. Plans Offered

We currently offer the following Plans, described in full on our Plans page:

• Starter — core website and hosting, SEO basics, lead capture, basic metrics reporting
• Professional — Starter features plus appointment scheduling, Google Business Profile setup, lead-gen emails, advanced metrics, and up to 5 custom pages
• Business — Professional features plus e-commerce/Stripe checkout, initial Google Ads setup, lead-gen calls, and priority support
• Enterprise — custom, multi-location solutions with negotiated terms, quoted and contracted separately

Plan features, exact pricing, and setup fees are confirmed on your kickoff call and documented in your SOW or order form. Displayed pricing on our website ("Starting at...") is indicative and may vary based on your business's specific requirements.

2. Setup Fees

A one-time setup fee applies to the Starter, Professional, and Business plans as listed on the Plans page (Enterprise setup fees are quoted individually). Setup fees are due in full before onboarding work begins and are non-refundable once work has commenced, except as required by law.

3. Recurring Billing

• Plans are billed monthly in advance, starting on the date your Plan is activated ("Billing Date"), unless otherwise stated in your SOW.
• Payments are processed via our designated payment processor (e.g., Stripe). By providing payment information, you authorize us to charge your payment method on each Billing Date.
• If a payment fails, we will attempt to notify you and may retry the charge. Accounts with payments more than 10 days past due may be suspended until payment is received, subject to Section 8.
• All fees are stated in U.S. dollars and are exclusive of applicable taxes, which will be added where required.

4. Minimum Commitment Term

Starter, Professional, and Business plans require a minimum 4-month commitment from the Billing Date, unless a different minimum term is specified in your SOW. Enterprise plan terms are negotiated individually and set out in your Enterprise agreement.

5. Early Termination

If you cancel a Plan before the end of its minimum commitment term, you remain responsible for the remaining monthly fees for the balance of the minimum term, payable either as a lump-sum early termination charge or per your SOW. We may, at our discretion, agree to a reduced payoff amount on a case-by-case basis.

6. Renewal and Cancellation After the Minimum Term

After the minimum commitment term ends, your Plan automatically renews on a month-to-month basis until cancelled. You may cancel at any time after the minimum term by providing at least 15 days' written notice (email is sufficient) to rctechconsulting1@gmail.com or info@rctechbridge.com. Cancellation takes effect at the end of the then-current billing cycle. We do not provide refunds or credits for partial billing periods.

7. Price Changes

We may change Plan pricing for future billing cycles by giving you at least 30 days' advance notice by email. Continuing to use the service after a price change takes effect constitutes acceptance of the new pricing. Price changes will not apply retroactively or during your then-current minimum commitment term.

8. Suspension and Termination for Non-Payment

We may suspend access to Plan services (including hosting, AI agents, and ad campaign management) if payment is more than 10 days past due, after providing notice. We may terminate the agreement entirely if payment remains outstanding more than 30 days, without relieving you of the obligation to pay amounts owed, including any remaining minimum-term balance under Section 5.

9. Third-Party and Pass-Through Costs

Certain costs are billed separately from your monthly Plan fee and are your responsibility in addition to it, including:

• Advertising spend — for Business and Enterprise plans that include Google Ads or Meta Ads management, the underlying ad spend (media budget) is billed separately from our management fee, either directly by the ad platform to your payment method or passed through by us as noted in your SOW.
• Third-party subscriptions or licenses — domain registration, premium plugins, stock photography/licensing, or other third-party tools requested by you or required for your specific build, unless bundled into your Plan.

10. Changes in Scope

Work outside the defined features of your Plan (e.g., additional custom pages beyond your Plan's allotment, major redesigns, or new integrations) will be quoted separately and is not included in your monthly Plan fee unless agreed in writing.

11. Service Levels and Support

Support response times and priority levels vary by Plan tier as described on the Plans page (e.g., "Priority support" on the Business plan). We do not guarantee specific uptime percentages unless a Service Level Agreement is separately negotiated as part of an Enterprise agreement.

12. Refund Policy

Except as required by law or expressly stated in your SOW, all setup fees and monthly Plan fees are non-refundable once billed, including in cases of early cancellation. If you believe you were billed in error, contact us within 30 days of the charge at rctechconsulting1@gmail.com.

13. Enterprise Plans

Enterprise plans are governed by a separate negotiated agreement covering pricing, term, service levels, and termination, which will reference and supplement these Subscription Terms where not otherwise specified.

14. Relationship to Other Agreements

These Subscription Terms work together with our general Terms of Service and any SOW or service agreement you sign. Together, these documents make up the entire agreement between you and RD TechBridge regarding your Plan, superseding prior discussions about pricing or scope not reflected in your SOW.

15. Changes to These Terms

We may update these Subscription Terms from time to time. Material changes affecting active Plan subscribers (such as changes to minimum terms, cancellation notice periods, or billing practices) will be communicated by email at least 30 days before taking effect for existing clients.

16. Contact

Questions about billing or your Plan can be directed to:

RD TechBridge, LLC
Email: rctechconsulting1@gmail.com
Phone: (626) 922-0091