Privacy Policy

1. Who We Are

RD TechBridge, LLC ("RD TechBridge," "we," "us," or "our") is a California limited liability company that provides website development, digital advertising management, AI agent implementation, and related technology consulting services. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit rctechbridge.com (the "Site"), submit a contact or booking form, or engage us as a client.

If you do not agree with this Privacy Policy, please do not use the Site or provide us with personal information.

2. Information We Collect

Information you provide directly:

• Name, email address, and phone number when you contact us, request a demo, or submit a booking or plan inquiry
• Company name, service needed, and project details submitted through contact or onboarding forms
• Billing and payment information when you become a client (processed by our third-party payment processor — see Section 4)
• Any other information you choose to share with us, such as login credentials or content you provide for us to build or manage on your behalf as part of a service engagement

Information collected automatically:

• IP address, browser type and version, device type, operating system, pages viewed, time spent on pages, and referring/exit URLs
• Approximate location (derived from IP address)
• Cookie and tracking data from Google Analytics and Google Ads conversion tracking (see our Cookie Policy for full details)

We do not knowingly collect sensitive personal information (such as Social Security numbers, financial account credentials, or health information) through the Site unless you voluntarily provide it in the course of a service engagement, and only to the extent necessary to deliver that service.

3. How We Use Your Information

We use the information we collect to:

• Respond to inquiries, schedule consultations, and process plan/service requests
• Deliver, manage, and support the services outlined in your Statement of Work or service agreement
• Process payments and manage billing for subscription plans
• Send project-related communications, invoices, and service updates
• Send marketing or promotional communications, only where you have opted in (you may opt out at any time)
• Analyze Site usage and ad campaign performance to improve our website, services, and marketing
• Detect, prevent, and address fraud, security issues, or technical problems
• Comply with legal obligations and enforce our agreements

4. How We Share Your Information

We do not sell or rent your personal information. We may share it with:

• Service providers who perform functions on our behalf, including cloud hosting (AWS), email and communications platforms, payment processing (e.g., Stripe), scheduling tools, and analytics/advertising platforms (Google Analytics, Google Ads). These providers are contractually restricted from using your data for purposes unrelated to the services they provide us.
• Professional advisors, such as accountants or attorneys, where necessary to operate our business.
• Legal and regulatory authorities, if required by law, subpoena, or legal process, or to protect the rights, property, or safety of RD TechBridge, our clients, or others.
• A successor entity, in the event of a merger, acquisition, or sale of assets, subject to standard confidentiality protections.

5. Cookies and Tracking Technologies

We use cookies and similar technologies, including Google Analytics and Google Ads conversion tracking, to understand Site usage and measure advertising performance. Full details, including how to opt out, are available in our Cookie Policy.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this Policy, including the duration of any client engagement plus a reasonable period afterward for accounting, legal, and record-keeping purposes, unless a longer retention period is required by law. Contact form submissions that do not result in a client relationship are generally retained for up to 24 months, after which they are deleted or anonymized.

7. Your Privacy Rights

Depending on where you live, you may have rights regarding your personal information, including the right to:

• Know what personal information we have collected about you and how it has been used and shared
• Request access to or a copy of your personal information
• Request correction of inaccurate personal information
• Request deletion of your personal information
• Opt out of the sale or "sharing" of personal information (RD TechBridge does not sell personal information and does not "share" it for cross-context behavioral advertising as those terms are defined under the California Consumer Privacy Act, as amended by the California Privacy Rights Act ("CCPA/CPRA"))
• Not be discriminated against for exercising your privacy rights

California residents: To the extent the CCPA/CPRA applies to our business, you have the rights described above. We do not knowingly sell or share the personal information of consumers we know to be under 16 years of age.

To exercise any privacy right, email us at rctechconsulting1@gmail.com with your request. We will verify your identity before fulfilling the request and will respond within the time required by applicable law.

8. Children's Privacy

Our Site and services are not directed to individuals under 18, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, contact us so we can delete it.

9. Security

We use industry-standard safeguards to protect personal information, including HTTPS encryption, secure cloud infrastructure with access controls (AWS with IAM role-based permissions), and limited internal access to personal data. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

10. Third-Party Links

The Site may link to third-party websites, including social media pages and client sites we have built. We are not responsible for the content or privacy practices of third-party sites and encourage you to review their policies before providing information.

11. Do Not Track

Some browsers offer a "Do Not Track" signal. Because there is no accepted industry standard for how to respond to these signals, our Site does not currently respond to them.

12. International Users

Our services are directed at businesses and individuals located in the United States. If you access the Site from outside the United States, your information will be transferred to and processed in the United States, which may have different data protection laws than your country of residence.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will post the revised policy on this page with an updated effective date, and for material changes, we will notify active clients by email.

14. Contact Us

Questions or requests regarding this Privacy Policy or your personal information can be sent to:

RD TechBridge, LLC
Email: rctechconsulting1@gmail.com
Phone: (626) 922-0091
Location: California, United States